Show-Me State Times

In the wake of natural disasters, Missouri Attorney General Andrew Bailey has issued a warning to consumers about potential scams. His office provides guidance on avoiding construction fraud, price gouging, and charity fraud.

Construction fraud is prevalent after disasters. The Attorney General advises getting everything in writing before work begins. This includes having a detailed contract that outlines the scope of work, cost, and completion date. Consumers should research companies thoroughly before signing contracts and be cautious of unprofessional behavior or offers to use leftover materials from previous jobs. It is recommended to obtain multiple bids for any job and check credentials with the Attorney General’s Office and the Better Business Bureau for complaints against contractors.

Consumers are also advised not to prepay for work or pay in cash. Payments should only be made after inspecting completed work and being satisfied with it. A reasonable down payment may be required but should always be backed by a written contract. Insurance companies should provide accurate estimates and coverage under policies, and homeowners should beware of contractors soliciting work door-to-door or rushing decisions.

Price gouging during emergencies is illegal in Missouri. Businesses are prohibited from significantly increasing prices on essential goods such as food, water, gasoline, hotel rooms, kerosene, gas-powered generators, and other necessities during emergencies. Any suspected cases of price gouging can be reported to the Attorney General’s Office for investigation.

Charity fraud often follows natural disasters as well. Consumers are advised to be cautious of charities with names similar to legitimate ones and not to commit donations over the phone without verifying the organization's legitimacy. Cash donations should be avoided; checks should be made payable directly to organizations rather than individuals. When uncertain about solicitations, contacting the charity directly is recommended.

For more information on these topics, individuals can contact the Consumer Protection Hotline at 800-392-8222.